Shipping Policy

SHIPPING & DELIVERY

Product availability
Shopkohler.in offers our products only in a limited number of cities and in a limited number of pin codes within those cities within India.

How Does Delivery Process work?
In-stock orders received by noon Indian Standard Time between Monday to Saturday will usually ship the next working day. If the order is received after 1:00 p.m. Indian Standard Time or on Sundays, or public holidays, it will usually be shipped in 2 working days. All deliveries shall be done through our third-party delivery partner.

What are the Delivery Charges?
Shipping is free for all products displayed on shopkohler.in

What is the estimated delivery time?

• Items in your order may ship at different times, depending on their availability.
• Kohler will make every effort to process orders within due time. Kohler is not liable for shipping delays caused by severe weather conditions, unforeseen events, or force majeure situations.
• Upon purchase, you will receive your order within 7-10 business days. Nevertheless, delivery can take more than ten business days in remote areas depending on the billing address.
• To ensure the security of purchases, Kohler may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to the distribution center and inventory availability.
• Unless otherwise specified, delivery periods are estimates and should not be construed as guarantees, and KOHLER shall not be liable for any delays in delivery or failure to deliver within such periods.
• On the product page, please enter your default pin code in order to obtain more accurate delivery times. Shopkohler.in currently offers its products in select PIN codes and areas.

What is the Order status?

• Following the dispatch of your order, you will receive an email with details of the tracking number and the delivery partner handling your order.
• You can track the status of your package& from the tracking link in order related emails and in your account section on the website (if user account has been created).

Will my order be shipped in multiple shipments? What does this mean?
We simply mean that you may have received different parts of your order from different warehouses, as opposed to your order being fulfilled from one location to another. It could also mean that the size of the shipment is higher than the acceptable limit of our delivery partner resulting in split of the shipment.

Shipping outside India
As of right now, Kohler does not offer international shipping.